pearl necklaces, earrings, bracelets pearl jewellery ireland

Information

Legal Information

Shipping, Returns and contacting us

Your Satisfaction is important to us
Customer satisfaction is of the up most importance to us and it is important that you understand our online shopping policies before entering any transaction on this website. Please make sure you have read these conditions before making a purchase on our site.

If you have any questions please do not hesitate to contact our online customer service assistants at info@pearls4love.com

Or, call between 9.30am to 6.00pm (Ireland GMT) Monday to Friday. +353872461756

Safe & Secure Ordering
Your online credit card transactions are secure with Pearls 4 Love. We use Pay Pal, the internationally recognised payment gateway that ensures safe Internet transmission of your personal information.

Making a credit card purchase is just as safe on our Web site as it is by telephone, but if you prefer the latter, you may purchase online merchandise by calling the above number during office hours. One of our customer service associates will gladly assist you with the order.

30 Day Money back Guarantee
If you are not satisfied in any way with Pearls 4 Love please contact us to return your jewelry within 7 days of receiving your package. You must then return the package within 30 days of receiving the shipment. Our customer service staff will do their best to resolve any issues as quickly as possible by assisting you with the following options 1.Delivering another item 2. Replacing your order or 3. Refunding the amount paid excluding our restocking fee of 10% of the jewelry price (excluding shipping).

To claim a refund please follows these steps:

1. Let us know: Contact us within 7 days of receipt of your jewelry by emailing info@pearls4love.com letting us know you intend to return the shipment. Please include your order confirmation number, name, shipping address and contact numbers. If you would like to talk to us directly, please use the telephone numbers mentioned above during office hours.

Pearls 4 Love will not send email confirmation for packages received. For your protection, please insure the package for the full amount of the invoice plus shipping charges. Pearls 4 Love is not responsible for items lost or damaged while being shipped back to us.

Note the following important information: Returned Jewelry with no prior authorisation, and packages that are improperly packaged or uninsured will be refused and returned to sender at their expense.

All special orders, colored stone items, customized items and sale items are not covered by our 30 day guarantee. However we do guarantee the mounting workmanship for the 30 Day period.

Each item must be returned in the same condition as it was sent, unworn and undamaged. Include all original packaging and collateral material. Damaged goods due to customer negligence will not be accepted for refund. Worn goods as evidenced by micro-scratches, scratches, dirt, or additional workmanship from other jewelers etc. will not be accepted.

You should not write the words, jewelry, diamonds or other luxury-related words anywhere on the package, as this invites possible theft of the package. We suggest you write "fashion accessories". Pearls 4 Love is not responsible for items lost or damaged while being shipped back to us.

A prompt refund will be issued if the item is in its original condition and all the information referred to above is received. The credit card used for the original purchase will be credited with the original price.

Our Return Shipping Address

Cancellations and exchanges
If you realized you made a mistake on your order, please contact us quickly. Since we may have already shipped, it may not be possible to stop your order so please follow the instructions for 'Returning Items'. Exchanges work in the same way. It will be faster to re-order a product rather than send it back for an exchange, so please follow the above instructions while going back to the site to re-order the product you would like instead.

On Sale Items
Shipped sale items are non-refundable, non-returnable and non-exchangeable. Sale items are guaranteed the mounting workmanship for 30-day period. We will confirm stock availabilities 7 days upon your order. Unsuccessful orders will be refunded accordingly. Sale items whilst stocks last and for online orders only.

Governance
Your use of this site and any contract between you and Pearls 4 Love for the sale of products shall be governed by and shall be construed in accordance with the laws of Ireland. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable for these terms and conditions and shall not affect the validity or enforceability of any remaining provisions. Copyright and other rights The trademarks, logos and service marks (collectively the "Trademarks") which you see on this site are registered and unregistered trademarks of Pearls 4 Love are licensed to Pearls 4 Love by third parties. Nothing contained on the Web Site should be construed as granting, by implication or otherwise, any license or right to use any trademark displayed on this Web Site without the written permission of Pearls 4 Love or such third party who owns the trademark. Your misuse of any trademark displayed on the Web Site, or any other content on the Web Site, except as provided herein, is strictly prohibited.